Multifamily Marketing Agency

Resident360 is the premier design & marketing agency that focuses exclusively on the multifamily industry. 

We are known for our sleek, elegant website designs and result-oriented marketing strategies.

Founded in 2010, we work closely with owners, management companies, and developers on branding and marketing campaigns that help them achieve their marketing goals.

We are based out of San Diego, and have assembled a talented team of digital strategists that consists of designers, developers, marketers, copywriters, project managers, business developers, and SEO/SEM experts.

Accolades & Partnerships

The Definitive Guide To Apartment Marketing

In 2012, Resident360 was one of the first providers of responsive websites in the multifamily industry. To compliment our responsive websites, we were the first website provider to offer a feature rich mobile app called “Resident Express” for residents of apartment communities.

In 2013, we wrote and published the #1 Amazon Best Seller, The Definitive Guide To Apartment Marketing. The book goes into great detail on best website design practices and marketing strategies for increasing occupancy.

It also serves as a valuable education tool for new hires, managers, owners and virtually anyone who wants to understand what’s working for apartment marketing. Grab your copy here.

Resident360 works with preferred partners Resman Property Management Software and for payment solutions.

Josh Grillo – President

Josh Grillo is a #1 Best Selling Author, Speaker and Co-Founder of Resident360. Grillo first began shaping Internet marketing strategies back in 2000, creating website products for ABC, NBC, CBS and FOX local TV stations. By 2005, he had created a new trend in marketing that leveraged local TV station brands to capture new advertisers. Combined with TV commercials, websites, vanity phone numbers and Internet marketing, this new trend generated more than $50 million in revenue for clients in less than 24 months. After television advertisers cut spending in 2008, Grillo took his business off air to work directly with real estate clients, and later, multifamily companies on Internet marketing and lead generation strategies.

With 13 years’ experience bringing multi-media television and Internet campaigns to the multifamily housing industry, Grillo has perfected a blend of Internet marketing and direct response triggers that give multifamily clients proven, outstanding results.

Josh lives in San Diego, CA with his wife Natasha, their two sons Jad and Max and two Labrador Retrievers Koa and Kona. He enjoys travel, surfing, reading and spending time with his family.

Michael Barrett – Director of Finance

Michael has a background in the IT industry, and built a computer consulting business from the ground up, to a nationwide franchise.

The turning point for Barrett was the Internet, where he was able to create computer repair websites for multiple cities and neighborhoods across the country. These websites ranked well organically on Google and generated significant leads for the business.

Michael took this expertise into the multi-family industry and applied the same principles for generating new prospects for apartment communities. Michael lives in San Diego, CA with his wife Courtney, their son Bryce and daughter Brooklyn. He enjoys surfing and spending time with his family.

Lisa Young – Managing Director

Lisa Young comes with more than 20 years of progressive multifamily experience in management, marketing, sales, recruiting and operations, has managed countless multifamily initiatives from concept to completion. Lisa has extensive experience with lease-ups and asset repositions in multiple markets for private owners/investors, merchant builders and fee management companies.

Lisa is recognized as an engaging speaker, trainer and panel expert for CAA, TCAA, NAA, RHA, as well as private retreats and company events.

Prior to joining Resident360, Young served as vice president of marketing and education for Woodmont Real Estate Services, Northern California’s largest fee management company with more than 13,000 units.

Our People & Approach

The key to successful partnerships with clients is excellent customer service. We work hard to deliver superior results, and have a fine-tuned process for meeting deliverables on schedule. Our proven model comes from years of experience developing hundreds of websites.

The foundation of every successful website project is great communication and team collaboration. You will have a dedicated Success Manager as a single point of contact for your project from inception to completion. After project completion, the Resident360 support team is here to provide ongoing support for your website and marketing services.

We look forward to showing you what we can do!


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