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EPISODE 1

Digital Curb Appeal – Your Secret Weapon for Attracting Renters

HOSTED BY: JOSH GRILLO & CAROLINE MILLS
Branding / Google Ads / SEO

Episode Summary:

In this episode of The Multifamily Marketers Podcast, host Josh Grillo is joined by senior digital marketer Caroline Mills to explore the concept of digital curb appeal—the online first impression your property makes before a prospect ever sets foot on site.

From Google Business listings to ILS photos to the pitfalls of overusing swimming pool shots, Caroline shares how every online touchpoint contributes to a prospect’s decision to engage—or move on. The conversation covers the essentials of creating a cohesive, inviting digital presence and the quick audits you can run to keep your online brand in top shape.

What You’ll Learn in This Episode:

  • What “digital curb appeal” means and why it’s just as important as physical curb appeal.

  • The role of reviews—and why review management is the secret weapon for attracting leads.

  • How to keep photos and content consistent across your website, ILS listings, and Google profile.

  • Why certain “hero” images may be costing you engagement (and what to showcase instead).

  • Common website mistakes that frustrate prospects and drive them away.

  • How to run a quick self-audit to identify and fix online presence issues.

  • Caroline’s “Hot Takes” on overrated website features, must-have property photos, and online red flags.

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